When you receive an online order from medical control to perform a patient care intervention, you should:

When you receive an online order from medical control to perform a patient care intervention, you should:

• A. Repeat the order to medical control word for word.
• B. Ignore the order and proceed according to protocol.
• C. Verify with the patient before acting.
• D. Document the order and proceed without confirmation.

Answer: (A)

Repeating the order word-for-word back to medical control is the best approach because it ensures you understood exactly what was directed, including the drug, dose, route, timing, and any patient-specific factors. This step creates a clear, auditable record of the instruction and helps prevent errors from mishearing or misreading in a chaotic setting. If anything is unclear or seems unsafe, ask for clarification before acting. You should not ignore the order or proceed according to protocol without confirming the medical control’s instruction, and while patient input can be important, it does not replace the need to verify the physician’s directive.

Repeating the order word-for-word back to medical control is the best approach because it ensures you understood exactly what was directed, including the drug, dose, route, timing, and any patient-specific factors. This step creates a clear, auditable record of the instruction and helps prevent errors from mishearing or misreading in a chaotic setting. If anything is unclear or seems unsafe, ask for clarification before acting. You should not ignore the order or proceed according to protocol without confirming the medical control’s instruction, and while patient input can be important, it does not replace the need to verify the physician’s directive.